Basic Details of This Case
Actual arrangements depend on the vehicle condition and the environment.
The Owner's Situation and How We Handled It
The owner contacted us regarding a 2011 Toyota Previa (3500cc) that had been stationary for an extended period with keys lost, preventing routine engine operation checks on-site.
Our appraisal specialist performed an objective residual value assessment based on body structural integrity, exterior panels, and salvageable metal components, transparently explaining the valuation criteria for a non-running state to the owner's satisfaction.
As the parking spot was remote, the owner provided a Google Maps pin. Our in-house towing team arrived promptly, verified chassis numbers for handover, and issued the original "Vehicle Scrapping Certificate" on the spot. Follow-up TD deregistration was subsequently submitted by the owner.
A Small Reminder for Owners
Before arranging scrapping, try to locate the keys. If confirmed lost, inform us beforehand so we can evaluate inspection and towing arrangements. For rural or village parking, sharing a map pin and road photo helps our tow truck arrive smoothly.